FAQ

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Our mission is to truly help you reach your skincare goals through treatments, at-home products and techniques that align with your goals, budget and lifestyle. I work with clients of all ages, incomes and abilities, so we can provide you a customized, scientifically-backed treatment plan to achieve the skin of your dreams with all of the products you need, and none of the products you don’t.

General

Find out about all the treatments we offer here.
We recommend booking an appointment every 28 days (once a month) to align with the typical cell turnover rate. However, we understand that every client’s needs and situation are different, so we will recommend an interval to you in your treatment plan.
We currently offer BioRePeel, Exceed™ Microneedling and Chemical Peels. To learn more about each one, click here.
Absolutely! We are expertly trained to work with clients of all types, including women that may be pregnant or nursing. Be sure to mention this when you book and at your appointment.
We recommend waiting a minimum of four weeks to book a treatment after receiving fillers, injectables, microneedling, laser, or other skin treatments.

All orders placed for pickup will be available by the next business day. All orders placed for shipping will shop within three business days.
We currently only ship within the United States and its territories, but we hope to offer international shipping soon!
You will receive a tracking link via email once your order has shipped.
If you product is missing or damaged, please contact us here.

Book a facial here.
We keep every client’s card information on file in case of no-show’s or cancellations. Your card will not be charged until we’ve completed your treatment unless you choose to pay in advance when booking. If you have a giftcard, your credit card will only be charged for any remaining balance after your giftcard has been charged for service.
We accept all major debit and credit cards, and also offer payment via Apple Pay and Afterpay/Clearpay.

Lightly used products are eligible for return within 30 days after your order has been delivered or picked up for store credit. This credit can be used to purchase a new product or toward facial services. Unopened products is eligible for return and full refund within 30 days after your prder has been delivered.
For changes to any order, please contact us here.
For all returns, please email hello@skinbytaylor.co and we will send you a return label!
You can expect your refund, depending on your bank, 5-7 business days after we receive your return.